Who should I contact?

When do I contact the service provider directly?

• I have a question regarding my subscription. Can you help me?
• I have a question about my invoice for a subscription. Can you help me with that?
• How can I change payment method for a subscription?

When should I contact the bank?

• I have a question about my bank account, can you help me?
• I have a question about EBAN, autogiro, bankgiro or postgiro, can you help me?
• I have a question about my payment- or creditcard, can you help me?
• I have a question about my loan, can you help me?

Questions about cancellation sent via Minna Tecchnologies

• Questions about a cancellation