I want to cancel a subscription that is not on my overview in Abonnemangshjälpen. How do I do?

To cancel a subscription that did not automatically appear on your overview with us, you can do as follows:

1. Press “Add”
2. Search for the service providers name
3. Fill in how much you pay and press “Add”
4. Then you see the service provider on your overview.

Then submit your cancellation as follows:

1. Click on the subscription on your overview followed by “Cancel”
2. Fill in the information requested
3. Finally sign the cancellation with your BankID, and we will send the cancellation to the service provider
4. We will notify you by email when everything is ready!

Cancellation of a manually added subscription:

Cancellation of a manually added subscription can take a few days to reach the service provider. The reason is the additional time it takes to research the supplier and get the right point of contact when they are not in our system.

If you need to get your cancellation conformed immediately (e.g. free period or regret of signing) we advise you to contact the service provider directly for cancellation.